Frequently Asked Questions
Everything you need to know about your RosaƩ Paris orders.
What is the delivery time for my order?
Orders are typically processed within 24-48 hours. Delivery times vary by location: 2-3 business days for France, and 4-7 business days for international shipping.
How do I return an item?
We offer a 14-day return policy from the date of receipt. Items must be in their original condition with all tags attached. Please use our online portal to generate your return label.
Where are RosaƩ Paris garments manufactured?
We pride ourselves on European craftsmanship. Most of our collections are designed in Paris and produced in high-end ateliers in France, Portugal, and Spain.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer interest-free installment payments via Alma for eligible orders.
How do I choose the right size?
Each product page features a detailed size guide. If you are between two sizes, we generally recommend choosing the larger size for a more comfortable fit, or contacting our customer service for personalized advice.
Are your fabrics eco-friendly?
Sustainability is at our core. We prioritize natural fibers like organic cotton, Oeko-Tex certified silks, and recycled wools to minimize our environmental footprint.